We asked Malcolm Gladwell for his thoughts on the use of his essay in the particular context of the Asiana crash. But in cultures that have high power distance, it's very difficult. That works beautifully in low-power-distance cultures. You are obliged to be deferential toward your elders and superiors in a way that would be unimaginable in the U.S.īut Boeing and Airbus design modern, complex airplanes to be flown by two equals.

What they were struggling with was a cultural legacy, that Korean culture is hierarchical.

When we think of airline crashes, we think, Oh, they must have had old planes. G: Korean Air had more plane crashes than almost any other airline in the world for a period at the end of the 1990s. In his first book since his #1 bestseller David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.F: You share a fascinating story about culture and airline safety. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland-throwing our understanding of these and other stories into doubt. Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true? A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers- and why they often go wrong.

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